Payment Policy
(Last Updated Feb 10, 2022)
Credit Admiral Accepts payments by Visa, MasterCard, and ACH (commonly referred to as E-Checks). Credit Admiral bills for services on a monthly basis. When you subscribe to Credit Admiral you will owe a pro-rated portion of the monthly fee based upon the time left in the month. Then on the 1st of every month, your account is due for that month’s fee which covers the coming month’s service. Should your automatic payment fail, your account will be placed into a grace period of 15 days. Your account will display a warning that your payment has failed and you will be required to submit payment through the software by the 15th of the month at midnight. Should you fail to submit the payment by the 15th of the month, Credit Admiral will assume this to be a communication of a cancelation request and will treat the account as cancelled as of the 1st of the month when the payment was missed.
Refund Policy
(Last Updated Feb 10, 2022)
Because our product is available to you electronically, Credit Admiral Software LLC does not offer refunds. You alone are responsible for the proper cancellation of your account. You may cancel your account during the hours of Monday – Friday 9:00 – 5:00 EST by calling 860-785-9800 with your cancellation request, and indicating your name, customer identification, and address. An email request to cancel your account is not considered cancellation. Your account and all of its content will be deleted 90 days after your cancellation of the service. It is your responsibility to request a copy of any required data within this 90 day period. This information cannot be recovered once your account is cancelled AND 90 days have lapsed. You can cancel at any time, but you will remain liable for all charges accrued up to that time, including full monthly charges for the month in which you discontinued your service. You will not be charged again thereafter. Credit Admiral Software reserves the right to modify, suspend, or terminate your account at any time without notice or refund, should you use the account in a manner not consistent with this agreement or not consistent and compliant with state and or federal laws. We also reserve the right to delete all content associated with your account should you use the account in a manner not consistent with this agreement or not consistent and compliant with state and or federal laws.